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Urgent: Tax Added in the 6th month invoice

02/01/2015, 12h44
REF Invoice: SYSFR53181
DATE: 01/01/2015
ID: jr31611-sys

I have been using SYS Service since last 6 months and since i am not resident of Europe or france, tax is exempted for me from the beginning, but for invoice SYSFR53181, Tax is automatically added, I sent a mail to customer support yesterday to modify the invoice before it goes to paypal, but they have not done and now i have been billed wrongly, please refund the remaining payment to my paypal account asap.